Privacy policy

Privacy Policy

Trades International Limited ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website: tradesinternational.co.uk.

1. Who We Are

Trades International Limited is the data controller responsible for your personal information.

  • Registered office: 1st Floor, 314 Regents Park Road, Finchley, London, N3 2LT, United Kingdom

  • Email: contact@tradesinternational.co.uk

  • Telephone: +44 (0)20 3488 7833

If you have any questions about this policy or your data rights, please contact us using the details above.

2. Information We Collect

We may collect and process the following types of information:

  • Personal identifiers (e.g. name, email address, phone number)

  • Account details (e.g. login information, purchase history)

  • Payment information (where applicable, processed securely by our payment providers)

  • Technical data (e.g. IP address, browser type, operating system, and device identifiers)

  • Usage data (e.g. pages visited, time spent on the site, and interactions with content)

  • Marketing preferences (your consent choices for receiving updates)

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our website

  • Process transactions and deliver services or products

  • Respond to enquiries and provide customer support

  • Improve website functionality and user experience

  • Send updates, promotions, and marketing communications where legally permitted

  • Comply with legal and regulatory requirements

4. Legal Basis for Processing

We process your personal data only where permitted by law, including:

  • Your consent (e.g. when you sign up for newsletters or accept cookies)

  • Performance of a contract (to provide services you request)

  • Compliance with legal obligations

  • Our legitimate interests (such as improving our services, preventing fraud, and maintaining security)

5. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Trusted service providers (e.g. payment processors, hosting providers, and analytics providers)

  • Professional advisers (such as lawyers, accountants, and auditors)

  • Regulators, law enforcement agencies, or other authorities where required by law

Some providers may transfer data outside the UK or EEA. Where this occurs, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, and reporting obligations.

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate personal data

  • Request deletion of your personal data ("the right to be forgotten")

  • Restrict the processing of your personal data

  • Object to processing, including direct marketing

  • Request the transfer of your personal data to another provider

  • Withdraw your consent at any time where processing is based on consent

To exercise your rights, please contact us at contact@tradesinternational.co.uk.

8. Security of Your Information

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

9. Cookies

We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with a revised "Last Updated" date.

11. Complaints

If you have any concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk.